Privacy Policy

Razed Casino is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. We process your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

We collect several types of information to provide and improve our services:

• Account Information: Name, email address, date of birth, phone number, postal address, and username when you register
• Identity Verification: Government-issued identification documents, proof of address, and payment method verification as required by licensing regulations
• Transaction Data: Deposit and withdrawal amounts, payment methods, transaction history, and gaming activity
• Technical Information: IP address, browser type, device information, operating system, and website usage patterns
• Communication Records: Customer support interactions, live chat conversations, and any correspondence with our team

We use your personal information for specific purposes related to operating our casino services:

• Creating and managing your player account
• Processing deposits, withdrawals, and gaming transactions
• Verifying your identity and age to comply with legal requirements
• Preventing fraud, money laundering, and other illegal activities
• Providing customer support and responding to your inquiries
• Sending important account notifications and security alerts
• Improving our website functionality and user experience
• Complying with regulatory reporting obligations to our licensing authority

We process your personal data based on several legal grounds under GDPR and other applicable laws. Contract performance allows us to provide gaming services and process transactions. Legal compliance requires identity verification and regulatory reporting. Legitimate interests include fraud prevention, security monitoring, and service improvement. We obtain your consent for marketing communications and certain data processing activities.

You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing your information.

Razed Casino shares your information only when necessary and appropriate. We work with payment processors to handle deposits and withdrawals securely. Our licensing authority receives reports as required by gambling regulations. Law enforcement agencies may receive information when legally required or to prevent illegal activities.

Third-party service providers who assist with website hosting, customer support, and security services access limited information under strict confidentiality agreements. We never sell your personal information to third parties for marketing purposes.

We implement comprehensive security measures to protect your personal information. Our systems use SSL encryption to secure data transmission between your device and our servers. Access to personal data is restricted to authorized personnel who require it for their job functions. We maintain regular security audits and updates to protect against unauthorized access, alteration, or destruction of data.

While we strive to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Under applicable data protection laws, you have several rights regarding your personal information:

• Access: Request copies of your personal data we hold
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Limit how we process your information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests

To exercise these rights, contact our customer support team. We will respond within the timeframes required by applicable law.

Our website uses cookies and similar technologies to enhance your experience and ensure proper functionality. Essential cookies enable core features like account login and security. Performance cookies help us understand how visitors use our site to improve functionality. We also use cookies for fraud prevention and to remember your preferences.

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Account information remains active during your relationship with Razed Casino. After account closure, we retain certain data to comply with legal obligations, including anti-money laundering requirements and licensing regulations.

Transaction records and identity verification documents are typically retained for five years after account closure, or longer if required by law. Marketing preferences and communication records are deleted when no longer needed for business purposes.

Your personal information may be transferred to and processed in countries outside your residence. When we transfer data internationally, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under applicable data protection laws.

These measures ensure your information receives equivalent protection regardless of where it is processed.

Our services are strictly intended for adults aged 18 or older. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from someone under the legal gambling age, we will delete that information immediately and close any associated account.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through email or prominent website notices. The updated policy becomes effective when posted on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have questions about this Privacy Policy or our data practices, please contact our customer support team through the contact methods available on our website. For data protection inquiries specifically, you may also contact our designated data protection officer at the email address provided in your account dashboard.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.